SAP Customer Experience / Hybris

SAP Customer Experience Suite is a new version of the CRM tool and e-commerce platform, previously known as Hybris. The new platform is an innovative cloud solution allowing for comprehensive, convenient and intuitive customer service, both in the B2C and B2B model.

Logistics, marketing and sales processes are supported at every step thanks to the connection with the ERP system (linking to product catalogs and inventory) and a uniform interface that can be adapted to both individual and business customers using dedicated websites (storefronts).

NESIM consultants provide support in the following areas:

• efficient implementation and configuration,
• extensions with selected extensions and additions,
• integration with existing SAP solutions.