Have you been wondering how to make it easier for your customers to access their product range, without duplicating existing SAP data in external systems and data-bases? The eSales platform is the answer to this question. It is a system closely inte-grated with SAP, presenting the purchasing part of the SD module functionality via the Internet.
The platform consists of the following modules:
Product catalogue
The intuitive form of the catalogue tree and the drop-down list system allow your customers to easily and quickly find interesting product categories. The search for materials, thanks to the advanced, multi-level product search engine, is also a hassle-free activity. The products found are presented in the convenient form of a list of materials. It allows for quick and intuitive sorting, filtering with a given criterion, checking availability (current SAP inventory levels) or displaying any additional data. In order to ensure maximum comfort of use, the list has an intuitive context menu that allows you to easily add shopping templates or products to the basket. Thanks to the advanced indexing system and efficient cache, the system allows you to display and manage catalogs with a very large number of branches and materials.
E-Cart
The SAP integrated shopping cart of the eSales platform enables you to clearly present all relevant information, actual prices based on SAP price conditions or the availability of goods from stock. Products can be added from many places – from the catalog, existing orders, templates or directly. For the most advanced users, there is a possibility of using barcode readers. Most importantly, orders from the platform are immediately visible in SAP.
Customer orders
Finding an order in the eSales platform is very easy. The search engine allows you to find documents in a given period of time, with a specific status, order number or number of ordered materials. Does your customer often place the same or similar orders? The eSales platform allows you to copy products from historical orders to the cart, it is simple, quick and convenient for the customer. When you need to print an order – you just need to find it and print it in an elegant form.
Shopping templates
For customers who regularly order the same products, the platform offers the possibility of creating a shopping template. The customer chooses a template and after a few operations places a ready order. Simple, fast and effective. The eSales platform also allows you to create predefined templates visible to a specific group of customers. So whenever you want to interest your customers with a new offer, you can prepare a new template for them.
Additional information
On the eSales platform, the client can also verify a lot of information regarding his relations with you. Whether it is a list of current liabilities, open or closed complaints or balances of performed operations, all this presented in an elegant form is within its reach.
Platform management
What would a system be without effective management? Management in eSales is where the data that needs to be managed – in the SAP system. With the help of a dedicated transaction, you can change and add platform users, connect them with SAP customers, create templates and customer groups, etc.
